Iipumbu calls for professionalism at border post

Home Affairs, Immigration, Safety and Security Minister Lucia Iipumbu has warned ministry officials against demanding documents and imposing requirements not provided for in law or government policy when serving the public. Addressing staff in Katima Mulilo on Saturday, Iipumbu said recurring complaints about poor service, delays and inconsistent requirements could no longer be ignored. She called for greater professionalism and accountability, stressing that public trust in Government is built through the quality of service citizens receive