The need for e-health services and embracing AI to achieve it

With a new Cabinet and new ministers assigned to their respective ministries, we are seeing a shift in the approach to challenges that Namibia faces. Minister of Health and Social Services Esperance Luvindao exemplifies this shift perfectly. The minister and her team have hit the ground running and realise that our country faces significant challenges in delivering quality healthcare services to all its citizens.The sprawling geography and uneven distribution of health infrastructure make access to healthcare a pressing concern, especially for rural and underserved communities.In this context, e-health services, enabled by digitisation, hold transformative potential. These services can bridge the gap between healthcare needs and access, ultimately improving the overall health and well-being of Namibia's population. Minister Luvindao has not been afraid to discuss this need for transformation. The healthcare landscapeThe public sector caters to the majority, particularly low-income communities; it is hampered by resource constraints, understaffing and logistical challenges. The urban-rural divide exacerbates the problem, as rural communities frequently lack necessary facilities and specialised medical professionals. Patients in remote areas must often travel long distances to access essential medical services, leading to delays in diagnosis and treatment.In addition, Namibia is grappling with a rising burden of non-communicable diseases (NCDs), such as diabetes and hypertension, alongside infectious diseases like HIV/Aids and tuberculosis. These conditions require ongoing monitoring and management, which is particularly challenging for individuals living far from healthcare centres. This is where e-health services can play a pivotal role. The minister, in her capacity as a medical doctor, has in the past carried out online consultations and been a proponent of e-health services and their roll-out. Her ideas and solutions are not pie-in-the-sky thinking, especially for a country like Namibia.The promise of e-health servicesE-health refers to the use of digital technologies to deliver healthcare services and manage health information. Artificial Intelligence (AI) also plays a significant role now. Predictive modelling, sifting through historical data, and anticipating potential disease hotspots can all be facilitated by AI. E-health ranges from telemedicine consultations to electronic health records and mobile health (mHealth) applications. E-health services offer numerous advantages for Namibia, including unburdening an overstretched healthcare system and diagnosing and treating patients across the country. Providing medical professionals better information and ensuring better decision-making and improved management lead to efficient and effective use of funds for universal health care in the long run.Digitisation: A catalyst for health accessDigitisation is the backbone of e-health services, enabling the integration of technology into healthcare delivery. By embracing technology, the health ministry can become even more effective in tackling major healthcare issues. It is essential that companies with experience in this field raise their hands and be there to assist the minister and her vision. Green has already successfully connected more than 50 health centres across the nation in rural areas, giving them internet access. This will give health workers and patients access to medical records and quicker turnaround times. Success stories and global insightsBy examining other African countries, we can identify and adopt best practices. For instance, Rwanda's telemedicine initiative has connected remote health centres with specialists, significantly improving access to quality care. Similarly, Kenya's mobile health programmes have empowered patients with tools for disease prevention and management. Namibia is further along than we may think; we already have electronic vaccination records and health management systems in place. Let's build on this.The road aheadThe journey toward widespread e-health adoption in Namibia is not without challenges. Limited digital literacy, infrastructure gaps and financial constraints must be addressed. This is where public-private partnerships shine. Having a minister with a clear vision of what e-health can do for Namibia is essential.By embracing digitisation, Namibia can create a more equitable and efficient healthcare system, ultimately contributing to national development and improved quality of life for every Namibian.The integration of e-health services and digitisation into Namibia's healthcare system is not just an option but a necessity. It offers a pathway to overcoming longstanding challenges and achieving universal health coverage. By investing in digital infrastructure, fostering innovation, and building partnerships, we can harness the power of AI and e-health to transform the lives of its people.*Kehad Snydewel is the managing director of Green Enterprise Solutions.

The need for e-health services and embracing AI to achieve it

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Namibian Sun 2025-11-03

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The need for e-health services and embracing AI to achieve it

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Namibian Sun 2025-11-03

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