Telecom to cut outstanding accounts
Telecom Namibia will on Sunday cut off all of its customers who are in arrears. The company made the announcement in a statement yesterday late afternoon. The cuts affect all fixed-line and mobile customers, it said. This follows an earlier announcement made in August.
Telecom is owed more than N$400 million since January this year.
“Customer should pay the arrears in full. A valid trouble ticket should be loaded on the system before suspension. Customers will be suspended if the amount of the trouble ticket is less than the outstanding amount. All customers with outstanding bills of over N$100 for more than a month will be included in the suspension,” Telecom said.
Its spokesperson, Oiva Angula, in August said that the cuts would be wide-ranging and that there would be legal action against those who had defaulted on their accounts.
“Defaulters include government ministries, hospitals, institutions of education, state-owned enterprises, embassies, construction companies, individuals, small and medium enterprises and very influential people, and residential users,” he said at the time.
“Customers are thus encouraged to pay their arrears in full at any NamPost outlet and send that proof through to designated personnel at Telecom’s credit control department. Customers are further encouraged to also utilise internet banking services and send proof of payment through,” Telecom said.
The mobile services and fixed-line provider had also issued a similar warning in March this year.
STAFF REPORTER
Telecom is owed more than N$400 million since January this year.
“Customer should pay the arrears in full. A valid trouble ticket should be loaded on the system before suspension. Customers will be suspended if the amount of the trouble ticket is less than the outstanding amount. All customers with outstanding bills of over N$100 for more than a month will be included in the suspension,” Telecom said.
Its spokesperson, Oiva Angula, in August said that the cuts would be wide-ranging and that there would be legal action against those who had defaulted on their accounts.
“Defaulters include government ministries, hospitals, institutions of education, state-owned enterprises, embassies, construction companies, individuals, small and medium enterprises and very influential people, and residential users,” he said at the time.
“Customers are thus encouraged to pay their arrears in full at any NamPost outlet and send that proof through to designated personnel at Telecom’s credit control department. Customers are further encouraged to also utilise internet banking services and send proof of payment through,” Telecom said.
The mobile services and fixed-line provider had also issued a similar warning in March this year.
STAFF REPORTER
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