Let's just get back to the basics

Chantell Husselmann - There is a saying that goes you are as smart as your understanding of the basics. We tend to forget this principle because we are so caught up in complex that we lose the fundamentals, the building blocks, the roots …Excellence in my opinion is not defined by one act of diligence, but it is rather a continuous, consistent, constant execution of delivering on the basics of life. At PwC we believe that we need to give our clients an exceptional experience and this we attain by executing the basics of excellent client service.This thought of basics recently crossed my mind, when one of our delegates during our monthly ITAS sessions asked the simple question: “When is the Inland Revenue due date for a VAT return?” It is heart rending to know that some professionals daily operate in the financial sector and they do not understand the basics of how to complete a PAYE return, what is exempt from VAT or what should be included as an individual's gross income. Most of the time it is not because they do not know this, but rather because they either are unable to call to mind the answer to these basic tax principles or perhaps because they operate at a reviewing level and the practical basics are difficult to recall.Whether you cannot recall the basics, or whether your current position does not require the actual execution of the basics, it is perhaps just time to take a step back and just start with the basics again.We at PwC always strive to build trust and solve the problems of the Namibian society and therefore we decided to host a four day tax symposium where we will invest in the Namibian society on the basics of tax. This symposium will occur during the middle of August and we look forward to make a difference and help solve this problem of understanding the basics. You are welcome to visit our website at http://www.pwc.com/na/events for more details.Chantell Husselmann is the tax and Business School leader at PwC Namibia. Contact her at chantell.husselmann@pwc.com

Let's just get back to the basics

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Namibian Sun 2025-07-01

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Let's just get back to the basics

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Namibian Sun 2025-07-01

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