IT glitch leaves bank customers stranded

09 January 2019 | Banking

OGONE TLHAGE

An IT glitch left hundreds of FNB Namibia customers at Oshikango stranded yesterday.

The customers, who were queuing outside the bank from 08h30, thought that its closed doors meant that it had run out of money for transactions.

But FNB Namibia spokesperson Elzita Beukes later explained that the bank’s systems were offline, forcing it to remain closed until the matter was resolved.

“[The] Oshikango [branch] was offline this morning. As such, the rule is that the bank should not be opened until systems are restored. Customers were informed and assisted where online banking was possible. The bank is online now and all systems are restored,” Beukes said yesterday afternoon.

Similar News

 

Bank Windhoek releases Green Bond Impact Report

3 weeks ago - 22 July 2020 | Banking

Bank Windhoek this week published its first Green Impact Report. The report details projects that received funding from its NSX listed Green Bond proceeds and...

Savvy business banking: Single pricing fee choices make sense

1 month - 13 July 2020 | Banking

Running a business can be stressful. Managing your money shouldn't be. Does your bank provide you with choices and helpful banking solutions by devising flexible...

Ensuring fintech remains client-centric

1 month - 08 July 2020 | Banking

B7: Your recent appointment has certainly been welcomed by a number of people and stakeholders – would you mind giving us some background of your...

Harnessing curiosity

1 month - 03 July 2020 | Banking

Mariselle Stofberg The diverse and ambitious Marion Scheün advises young individuals to find something that they are passionate about and cultivate that into a career....

New WB Supermarket opens at Ongwediva

1 month - 01 July 2020 | Banking

In spite of dealing with the complications around Covid-19, WB Supermarkets managed to continue finishing a brand new supermarket at Ongwediva.The new branding and look...

Kamfer’s powerful planning

1 month - 18 June 2020 | Banking

Jeane Kamfer has proven that with determination and perseverance, anything is possible if you believe in who you are and what you can do. Kamfer...

Easier finance for vulnerable Namibians

1 month - 17 June 2020 | Banking

Phillepus Uusiku – The more vulnerable and unbanked segments of the Namibian population are set to benefit from a concessional loan of N$235 million Namibia...

Nedbank Namibia appoints new COO

1 month - 16 June 2020 | Banking

Victor Ashikoto has taken on a new role as the chief operating officer (COO) of Nedbank Namibia. He is a seasoned information and communication...

Ester Kali steps in as chair of BAN

1 month - 16 June 2020 | Banking

Phillepus Uusiku - The Bankers Association Namibia (BAN) has announced that Letshego Bank Namibia chief executive officer, Ester Kali, has assumed the chair of the...

New N$30 note now available

2 months ago - 18 May 2020 | Banking

Phillepus Uusiku- The new N$30 bank note was issued on Friday by the deputy governor of the Bank of Namibia (BoN), Ebson Uanguta, and it...

Latest News

Thought leadership

22 hours ago | People

NDANGI KATOMAIn a very short time, the coronavirus has changed so much about our lives.It is easy to think you’ll never get ahead when you...

Marketing through the lens of...

22 hours ago | People

ESTER KAMATIAs part of the DOLOLO group of entrepreneurs and a 2019 alumnus of the Africa Pathfinders Leadership initiative, Andreas Elifas’s objective is to attain...

Price monster hungry

22 hours ago | Economics

Although annual overall inflation in Namibia last month stayed unchanged at 2.1%, annual overall food inflation increased to 6.2% - up from 4.9% in June...

Tough times for mines in...

22 hours ago | Business

Jo-Maré Duddy – Of the 16 operating mining companies included in the latest annual review of the Chamber of Mines of Namibia, six last year...

Fishing quota auction storm grows

22 hours ago | Fishing

OGONE TLHAGEWINDHOEKGovernment's decision to auction off its fishing quota, and then use the proceeds to finance its efforts to fight the Covid-19 pandemic is continuing...

Samherji begs for release of...

22 hours ago | Fishing

OGONE TLHAGEWINDHOEKIcelandic firm Samherji, which is at the centre of the Fishrot bribery scandal, has asked Namibian authorities to release its fishing vessel Heinaste, which...

Education kneecapped by shortage of...

22 hours ago | Education

KENYA KAMBOWERUNDUEducation minister Anna Nghipondoka says Namibia has a backlog of over 5 000 classrooms, which has made it a challenge to comply with the...

Growing hip-hop in the north

22 hours ago | Art and Entertainment

MICHAEL KAYUNDE WINDHOEKSkipper Wills' breakthrough came in 2017 when he was selected to take part in the Old & New hip-hop documentary. He has since...

Kay-Z Bearens on his 2020...

22 hours ago | Art and Entertainment

MICHAEL KAYUNDE WINDHOEK Rapper Kay-Z Bearens released his first single in 2015, and though on the underground scene, he's pushed his music over the years.In...

Load More