Nampost reports 64% payout of social grants
Residents complain about long queues
Namibia Post Limited (NamPost) says it has paid out more than 190 000 social grants since its programme started on 13 October.
The agency reported that this represents 64% of all eligible grants and credited its teams for working late to ensure beneficiaries were served.
According to NamPost, all mobile teams are now fully operational, and measures have been put in place to address earlier delays.
The agency also shared the November payment schedule, urging residents to stick to their assigned days and for communities to prioritise the elderly and disabled.
Hurdles remain
Despite these assurances, residents in towns such as Rundu say they have experienced chaos this month.
An earlier report by the Namibian Sun described long, disorganised queues at the post office, with elderly and disabled beneficiaries reportedly waiting for hours. Dozens suffered while standing in line, and, according to residents, at least three were taken to hospital after feeling unwell.
NamPost communications officer Joseph Teofulus told Namibian Sun that the issues were due to limited resources.
“NamPost is operating on one leg, with only 15 vehicles countrywide,” he said. “We have introduced faster systems that serve beneficiaries in under a minute, but until more vehicles are deployed, rural access and orderly payouts remain a serious challenge.”
Residents have also complained about inadequate seating, lack of drinking water and poor toilet facilities, highlighting the human impact of the logistical difficulties.
The agency, however, stressed that it is committed to serving every eligible beneficiary with dignity and care. Mobile teams will continue to service paypoints across the country, and daily updates on NBC radio will guide residents on when and where payments will take place.
[email protected]
The agency reported that this represents 64% of all eligible grants and credited its teams for working late to ensure beneficiaries were served.
According to NamPost, all mobile teams are now fully operational, and measures have been put in place to address earlier delays.
The agency also shared the November payment schedule, urging residents to stick to their assigned days and for communities to prioritise the elderly and disabled.
Hurdles remain
Despite these assurances, residents in towns such as Rundu say they have experienced chaos this month.
An earlier report by the Namibian Sun described long, disorganised queues at the post office, with elderly and disabled beneficiaries reportedly waiting for hours. Dozens suffered while standing in line, and, according to residents, at least three were taken to hospital after feeling unwell.
NamPost communications officer Joseph Teofulus told Namibian Sun that the issues were due to limited resources.
“NamPost is operating on one leg, with only 15 vehicles countrywide,” he said. “We have introduced faster systems that serve beneficiaries in under a minute, but until more vehicles are deployed, rural access and orderly payouts remain a serious challenge.”
Residents have also complained about inadequate seating, lack of drinking water and poor toilet facilities, highlighting the human impact of the logistical difficulties.
The agency, however, stressed that it is committed to serving every eligible beneficiary with dignity and care. Mobile teams will continue to service paypoints across the country, and daily updates on NBC radio will guide residents on when and where payments will take place.
[email protected]
Comments
Namibian Sun
No comments have been left on this article