Telecom to cut outstanding accounts on Sunday
Telecom Namibia has announced that it will suspend the accounts of all of its customers who are in arrears for more than 30 days.
“Customers should pay their arrears in full. All customers above 30 days with amounts above N$100 will be included in the suspension,” Telecom said in a statement this week.
Its spokesperson, Oiva Angula, in August said that the cuts would be wide-ranging and that there would be legal action against those who had defaulted on their accounts.
“Defaulters include government ministries, hospitals, institutions of education, state-owned enterprises, embassies, construction companies, individuals, small and medium enterprises, very influential people, and residential users,” he said at the time.
The decision to suspend the services of customers was not an easy decision to make, he said.
“As we have said in the past, the suspension of services as a result of non-payment remains an agonising decision for Telecom, however we take solace in the fact that we spared no effort to collect outstanding debts amicably. All efforts and communication have been made in an attempt to manage this process given the country's macro-economic state,” Angula said.
According to him, Telecom was also consistently advising customers to settle their accounts to avoid paying administrative fees.
“Telecom Namibia constantly advises customers to be punctual with their payments before the due date so as to avoid incurring the monthly administrative fees for any late payments, and the occurrence of reconnection fees when lines are disconnected,” Angula said.
“We urge all customers to ensure that their overdue bills are fully paid up via cash at Teleshops or NamPost outlets countrywide, or to make electronic transfers. Suspended accounts that have been neglected for a long time will result in Telecom Namibia taking legal action,” Angula said.
The company had in the beginning of the year announced that it was owed N$400 million.
OGONE TLHAGE
“Customers should pay their arrears in full. All customers above 30 days with amounts above N$100 will be included in the suspension,” Telecom said in a statement this week.
Its spokesperson, Oiva Angula, in August said that the cuts would be wide-ranging and that there would be legal action against those who had defaulted on their accounts.
“Defaulters include government ministries, hospitals, institutions of education, state-owned enterprises, embassies, construction companies, individuals, small and medium enterprises, very influential people, and residential users,” he said at the time.
The decision to suspend the services of customers was not an easy decision to make, he said.
“As we have said in the past, the suspension of services as a result of non-payment remains an agonising decision for Telecom, however we take solace in the fact that we spared no effort to collect outstanding debts amicably. All efforts and communication have been made in an attempt to manage this process given the country's macro-economic state,” Angula said.
According to him, Telecom was also consistently advising customers to settle their accounts to avoid paying administrative fees.
“Telecom Namibia constantly advises customers to be punctual with their payments before the due date so as to avoid incurring the monthly administrative fees for any late payments, and the occurrence of reconnection fees when lines are disconnected,” Angula said.
“We urge all customers to ensure that their overdue bills are fully paid up via cash at Teleshops or NamPost outlets countrywide, or to make electronic transfers. Suspended accounts that have been neglected for a long time will result in Telecom Namibia taking legal action,” Angula said.
The company had in the beginning of the year announced that it was owed N$400 million.
OGONE TLHAGE
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