Social Awareness: The ability to understand and be empathetic

19 March 2021 | Columns

Gabrielle Botelho

Emotional Intelligence (EI) is the capacity that we all have to lead our relationships and ourselves. EI consists of four essential capabilities: self-awareness, self-management, social awareness and social skills.

The first step to start leading others is social awareness, which is the person's ability to consider the perspectives of other individuals, groups or communities and apply that understanding in their interactions.

Let’s Talk about empathy

What is Empathy? How can you show empathy to those who suffer and are struggling? Why is empathy so important in the workplace?

Empathy is the ability to understand another person's view and feelings. It is “to walk in someone else’s shoes” and see the world from their perspective rather than our own.

Psychologists Daniel Goleman and Paul Ekman break down the concept of empathy into the following categories:

Cognitive empathy is the ability to recognise, imagine and understand another person’s thoughts and feelings. When we practise cognitive empathy, we are practising taking the perspective of another person. We are imagining ourselves in their situation and we understand why they would be feeling sad, it helps us to convey a message in a way that best reaches the other person.

Emotional empathy is the skill to respond with an appropriate emotion to someone else’s thoughts and feelings. This type of empathy helps us to build connection with others.

Compassionate empathy is the ability to understand, feel and connect to other’s pain, in such a way, that it moves you to a concrete action, helping to relieve it. It is seen as “the key” for human connection.

But How to Build or Practice Empathy?

In this line of thought, empathy is a skill that can be learned and developed. In each interaction you have with others, it is a chance to learn new ways of thinking, to share feelings and to make a difference, contributing and helping to others' growth.

Being sensitive to what others are going through creates ties that make it easier to be connected and accept guidance. Therefore, before you engage with another person, consider that you do not know everything about them, and be ready to learn and listen. Avoid being judgmental and keep in mind that your interpretation of a person's mood or thinking will be influenced by your prior experience and unconscious bias.

Diversity, Equity and Inclusion

When people experience empathy, they are more likely to engage in behaviours and social activities that benefit other people. Empathy is highly important and contributes to creating healthy and positive work relations. In this sense, it is the key to a more diverse and inclusive workplace.

https://www.hrexchangenetwork.com/hr-talent-management/columns/social-awareness-the-ability-to-understand-and-be-empathetic

Similar News

 

Bridging the healthcare divide saves lives

1 week ago - 23 July 2021 | Columns

Celia Sofia StephanusIn December 2019, Covid-19 became something for the world to worry about. It was no longer something that was just happening in Asia....

The importance of getting good advice

3 weeks ago - 09 July 2021 | Columns

Good financial advice from a qualified professional can significantly improve your peace of mind and chances of success as you battle with economic challenges this...

Career success positioning is vital

1 month - 02 July 2021 | Columns

Agnes YeboahThe Covid-19 pandemic has accelerated the fourth industrial revolution. These days, because career paths are rapidly evolving, securing and maintaining a job requires more...

Mental well-being suits us all

1 month - 25 June 2021 | Columns

DR JOHN STEYTLERMental health is a subject which we are only starting to scratch the surface of in Namibia and it is not talked about...

How to impart financial wisdom to the next generation

1 month - 18 June 2021 | Columns

Financial confidence is developed at a young age – here’s how you can help.One of the best gifts parents or guardians can give their children...

Career partnerships – mentor, coach, sponsor

1 month - 11 June 2021 | Columns

Chaze NalisaA few weeks ago, I shared an article titled ‘Network is a Currency’. In today’s piece, I would like to draw attention to network...

How to combat negativity in the workplace

2 months ago - 21 May 2021 | Columns

Analene MeyerWe spend the majority of our waking hours at work. It’s worth taking the time to help make it a place that you –...

Keeping it real

4 months ago - 01 April 2021 | Columns

It’s Easter weekend and it's beautiful to see the number of event posters for different shows taking place this weekend. Last year, around this time,...

Matter of fact:

4 months ago - 31 March 2021 | Columns

In the story ‘Namdeb set to evict tenants’ published 29 March, Namibian Sun reported that Namdeb was evicting its employees from houses it owns. The...

Building self-confidence through self-awareness

4 months ago - 26 March 2021 | Columns

Self-management is the second pillar of emotional intelligence, as described by Daniel Goleman. Following his theory, to be able to manage ourselves successfully, we need...

Latest News

Govt spin doctors in PR...

14 hours ago | Government

MATHIAS HAUFIKU WINDHOEKGovernment spokespersons are silently opposing Cabinet’s decision to reverse a 2020 resolution that compelled all ministries to adopt an identical...

Living on the sweet side

14 hours ago | Youth

Mariselle StofbergWith just a few ingredients, heaps of imagination and a touch of elegance, 15-year-old Ndapanda Shiyagaya is able to bake and create sweet masterpieces...

Ethiopian Airlines denies shipping arms

14 hours ago | Business

Ethiopian Airlines, the largest carrier in Africa, on Sunday denied it was transporting weapons and soldiers to the war-torn Tigray region.Calls to boycott the state-owned...

EDITORIAL: The true meaning of...

14 hours ago | Opinion

Before every election in southern Africa - and often intermittently during public holidays - we are reminded of the blood that waters our freedom, and...

Over 70 000 Namibians await...

14 hours ago | Health

JEMIMA BEUKES WINDHOEKGovernment is scratching its head in the face of a vaccine...

The education sector mourns

14 hours ago | Education

Enzo Amuele Foibe Louise Namene was a trained lawyer and a PhD candidate at the University of Namibia. She served the Namibian electricity utility, NamPower,...

This year’s Olympic Games in...

14 hours ago | Sports

Nadine WillemseThe Olympics have certainly been interesting with a lot of new sports added, like surfboarding, skating and karate, and together with all the other...

Schools are safe, US embassy...

14 hours ago | Health

JEMIMA BEUKES WINDHOEKAn investigation has found that Covid-19 outbreaks were more common in Namibian schools with a hostel than those without.In...

Photo of the week

14 hours ago | Youth

Michelle McLean Bailey poses with Miss Teen Namibia 2021, Alexis Swart. Through the Michelle McLean Children Trust, Swart received a donation of N$15 000 on...

Load More