Reaping the fruits of hard work

Despite a setback with her studies, Christall Farmer is proof that hard work, dedication and willpower can take you far.

01 November 2019 | Banking

Evany van Wyk

Christall Farmer’s childhood dream was to become a lawyer. She realised, however, that being a lawyer could compromise her integrity and values, which she holds dearly.

She then decided that computing would be a great world to explore as becoming a digital genius was something she always wanted to do. She enrolled at Namibia University of Science and Technology to pursue her dream and study towards a qualification in information technology.

“I spent six months there but had to terminate my studies because my parents were not able to meet the financial obligation.”

She describes her disappointment as life-altering. Her first real job was as a receptionist at a bank in the home loans department and she continued delving deeper into the banking industry as it became a part of her.

Currently, Farmer is the branch supervisor at Bank Bic Ausspannplatz in Windhoek. Her work is about ensuring that the branch is in order when it comes to administration, operations, client service and employee wellbeing.

She says it is quite a challenging task, but one that she readily executes to the best of her abilities. Passion for her job is not something that Farmer lacks. She says meeting new people and experiencing life through other people’s eyes are the things that make her day.

“It’s also about growing the bank and adding value to the economy; offering solutions to customers and ensuring that they bank and lend responsibly,” she explains.

She says her position has revealed abilities in her that she never thought she possessed, such as perseverance and humility.

“I have met so many different people with so many different skills and I’ve learned from every one of them. Diversity is a spectrum we have not fully tapped into,” says Farmer.

She believes that sharing knowledge is an essential ingredient to success and with that, being part of a growing powerhouse. “Being part of a bank that makes a difference, thrives on excellent customer service and, most of all, that values each client.

Although there have been setbacks, Farmer has managed to work her way up in the different positions she has held over the years and says that it has added value to her professional life and career. A dedicated mother and wife, Farmer says it is a challenge to advance her career to a place she wants to be and at a pace that she wants to be moving.

“Time and energy are commodities that I cannot afford to waste. And at this stage family is very important and my career is still also on the list for advancement.”

If she could go back in time, she would try her utmost best to make sure that her tertiary education was not cut short. The best advice that she has ever received was to always listen when someone gives advice.

“Take what is beneficial and discard the rest. Never entertain negativity as it will cripple your growth,” she advises.


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