NWR overhauls website

08 December 2020 | Tourism

STAFF REPORTER



WINDHOEK

Namibia Wildlife Resorts (NWR) has revamped its website to keep up with changes in the tourism sector.

If anything, this year has demonstrated the importance of an online presence, NWR said.

According to the company, this presence allows for seamless and faster communication between organisations and clients.

Therefore, it has overhauled its website with the intent of creating a better user experience for its guests.

Over the past few months, NWR - with the assistance of a professional web developer Samuel Kapembe of StalinKay - worked tirelessly to ensure that going forward, guests would be in a position to interact, share and book their accommodation with ease and convenience.

Simple, yet informative

NWR corporate communications, online media and sponsorships manager Mufaro Nesongano said when users now log onto their website, they will see how simple, yet informative it has become.

“Resorts have now been listed under the various national parks they fall under. Guests will be able to easily share their greatest moments with us via #NWRMoments, which will then appear on our website. At the same time, our specials - which we have become known for - are easily accessible.”

He said guests will be able to chat directly with them from the site without the need to call or send an email.

“These changes are aimed at ensuring that anyone from across the world can find all things NWR at a centralised place,” Nesongano said.

Keeping up with the times

The company said since the last revamp of its website, several changes have occurred in the industry. One of the major shifts have been clients planning and booking their accommodation online.

Some establishments also have 360-degree videos that allow guests the opportunity to immerse themselves into these facilities, NWR said.

Visitors to the website will also have the opportunity to subscribe to the company’s newsletter to be the first to find out when it’s launching something.

“Although a lot of time and effort was spent on overhauling the website, I am glad that we took this long time to provide a world-class website to our customers. The disruption caused by the coronavirus once again presented us with the opportunity to ensure we remain digitally relevant through our new website in addition to our other digital platforms such as our mobile application, which is also undergoing subtle touch-ups,” NWR managing director, Dr Matthias Ngwangwama, said.

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