MultiChoice expands offering, reach

27 March 2020 | Art and Entertainment

STAFF REPORTER

The prevailing circumstances have called on many across the African continent to adjust to new ways of living and working. Many are required to spend more time at home with their loved ones, and the MultiChoice Group remains committed to supporting its customers with the best available programming to keep families informed and entertained.
To ensure the most up-to-date information about the coronavirus, Africa’s most-loved storyteller will provide broadened access to credible information by making news channels more widely available across the continent.
“We have been in constant communication with health authorities such as the World Health Organisation, and we will be rolling out Africa-wide public service announcements on the coronavirus. It is important that all of us take heed of the announcements and advice from trusted experts so that we can look after our own health and that of our loved ones,” said MultiChoice Namibia MD, Roger Gertze.
The video entertainment company is not only expanding its content offering for news, but there will also be more kids shows, movies and curated sports content.
“In light of the disruptions to the school year in some markets, we are also working to provide access to the best available educational content, to help keep young minds stimulated and engaged,” continued Gertze.
Live sport has suffered a notable impact globally as a result of sporting federations correctly prioritising the safety of players and fans alike, by adhering to accepted measures to limit the spread of the virus. MultiChoice has acquired the best award-winning sport documentaries from around the globe and produced thematic channels for sports fans to relive the greatest sporting moments of all time.
It is important to note that due care has been taken to ensure that employees, customers, production houses and suppliers also have limited risk of exposure. A number of sports, film and production crews may not be able to continue working, but customers will be updated of any programme schedules and changes in the coming days and weeks.
“We are taking great care for our staff during this time and have encouraged those who are able to work from home to do so,” Gertze added. “In light of this, we have advised our customers that there may be a delay in our ability to attend to customer queries. However, we have a number of self-service and online platforms available, and we will do our best to sort out any issues they may have, timeously.”
There will be regular updates from various sections of the business providing further details around the commitment to ensure MultiChoice continues to provide the best video entertainment even during these challenging times.

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