EQ an absolute necessity for leadership

Emotional intelligence refers to our ability to recognise and manage our feelings, to empathise and to interact skilfully.

12 February 2020 | Business

EQ is all about understanding oneself and then deal with others and situations.

Lisa Matomola - Is emotional intelligence being nice to people or being polite? The question is: Could emotional intelligence be a factor as to why ‘people leave people’?

Emotional intelligence (EQ) refers to our ability to recognise and manage our feelings, to empathise and to interact skilfully. People with strong EQs connect to their own experience and have a genuine interest in helping others.

Importance

Anyone can go to university and study for a degree; anyone can become whatever it is that they really want.

However, developing emotional intelligence is something that requires a personal commitment, acceptance and dedication. It is does not only focus on one area.

EQ has five components - self-awareness, self-regulation, motivation, empathy and social skills. Each of these components is important for an individual to develop their EQ fully.

Daniel Goleman in his Harvard Business Review article, titled “What is a leader”, talks about how technical skills are an entry level requirement to executive positions. However, emotional intelligence is the sine qua non for leadership.

It basically means for as much as one has all the job requirements for the position, this just gets the incumbent into the role. However, emotional intelligence is a crucial competence every leader needs to possess.

The value and benefits of emotional intelligence are vast in terms of personal and professional success. It is a core competency in many vocations, can support the advancement towards academic and professional success, improve relationships, and boost communication skills - the list goes on and on.

Benefits

Have you ever worked for a leader who seems to have everything under control or looks composed even when things are not going well? Ever wondered why some people remain calm in situations that require screaming and shouting and maybe a few papers flying?

EQ is all about understanding oneself and then deal with others and situations.

The ability to be aware of one’s emotions and manage them will help in terms of how an individual treats others and how they resonate with others. It is through EQ that a leader’s empathy is revealed.

Empathetic leaders can easily appreciate the diversity of perspectives, be more tolerant and have more harmonious interactions with their people. EQ helps people to communicate effectively.

If you aspire to be a great leader, you have to aspire to develop your EQ.

EQ can be developed

Unlike IQ that people are born with, EQ can be developed.

It does take time to develop EQ. It takes a lot of courage for one to accept the shortfalls and the need to grow in certain aspects.

Many of us have taken an EQ test before, however, improving EQ always seems to be a challenge. If you for instance struggle with managing your emotions, you can always get a coach to assist you on how to deal with situations or come up with ways you can process and react in different situations, e.g., keeping a journal.

Personal experience

I conduct training on emotional intelligence, but I also have my own shortcomings to EQ.

The benefit is the more one is open to feedback and willing to work on the areas that need development, the more you are open to change, and EQ improves every day.

Always take time to reflect - especially on situations. Working with different people makes EQ even more important than any qualification in the world.

In conclusion, if you want to be a better leader, you need to make EQ a priority for your personal development and overall team success.

If you are amongst the few with a well-developed EQ, use your skill and experiences to coach others and help them develop as well.

Lisa Matomola is a manager in the P&O team at PwC Namibia who conducts training on soft skills, mostly professional behaviour and workplace ethics, cognitive empathy (emotional intelligence), customer care, presentation skills and supervisory training.

Contact her at [email protected]

Similar News

 

A rock-hard year for Namdeb

3 days ago - 21 February 2020 | Business

Jo-Maré Duddy – Namdeb Holdings’ profitability tumbled by nearly a third last year with the local mining giant reporting an underlying EBITDA of US$121 million...

Compulsory exams for insurance brokers, agents

3 days ago - 21 February 2020 | Business

Jo-Maré Duddy - The Namibia Financial Institutions Supervisory Authority (Namfisa) will soon subject insurance brokers and agents to a compulsory market entry examination before they...

Company news in brief

3 days ago - 21 February 2020 | Business

Amplats names new CEOAnglo American Platinum (Amplats) yesterday appointed industry veteran Natascha Viljoen as chief executive officer, replacing Chris Griffith whose departure was announced earlier...

Capricorn’s profit up nearly 8%

3 days ago - 20 February 2020 | Business

Capricorn Investment Group, the locally-listed group with Bank Windhoek as its flagship brand, made a profit after tax of about N$557.2 million for the six...

Namdeb's profitability plummets

3 days ago - 20 February 2020 | Business

Namdeb Holdings’ underlying EBITDA for its 2019 financial year came in at US$121 million, compared to US$176 million in its previous book-year.Results released by De...

Company news in brief

4 days ago - 20 February 2020 | Business

Sibanye reports second-half reboundSouth African mining company Sibanye-Stillwater reported a near 80% surge in full year earnings yesterday following a rebound in the second half...

Company news in brief

5 days ago - 19 February 2020 | Business

Anglo Plat’s earnings soarChief executive Chris Griffith said on Monday he will step down in April from the helm of Anglo American Platinum (Amplats), which...

Oryx expects better year results

6 days ago - 18 February 2020 | Business

Jo-Maré Duddy - Oryx Properties expects its earnings per share (EPS), headline earnings per share (HEPS) and profit for the year ended 31 December 2019...

SA's plans to open up power generation welcomed

6 days ago - 18 February 2020 | Business

South Africa's announcement that it will open up electricity generation to other players, effectively breaking Eskom's monopoly, has been welcomed by many, especially the mining...

New grape varieties from Naute scheme

6 days ago - 18 February 2020 | Business

NAUTE DAM - The Naute Irrigation scheme in the ||Kharas region plans to introduce new varieties of grapes in order to increase production and extend...

Latest News

Remove me first – Katrina

1 hour ago | Crime

Former education minister Katrina Hanse-Himarwa, responding to the hullaballoo over her appointment to the parliamentary standing committee on legal affairs, said those pained by her...

Fishcor not our baby –...

1 hour ago | Crime

Acting minister of fisheries Albert Kawana has washed his hands of any responsibility to deal with the under-pressure board of Fishcor, saying the matter is...

They don't learn, do they?

1 hour ago | Opinion

Swapo drew the ire of the public, including its own members, following reports that its member of parliament and former minister of education Katrina Hanse-Himarwa...

Big ups to NSC and...

1 hour ago | Sports

I must congratulate the Namibia Students Financial Assistance Fund (NSFAF) and the Namibia Sports Commission (NSC) for signing a memorandum of understating. It is a...

NRU calls up 47 players...

1 hour ago | Sports

The Namibia Rugby Union (NRU) has called 47 players for a training and trials camp in preparation for the 2020 edition of the Under-20 (U20)...

Fishrot shows the worst in...

1 hour ago | Crime

Finance minister Calle Schlettwein has once again condemned the Fishrot corruption scandal, calling it one of the most unpleasant incidences of 2019.Schlettwein was addressing his...

Disgruntled members close Swapo regional...

1 hour ago | Politics

Some 300 Swapo members, led by businessman Sigo Amunyela, last Friday afternoon closed the Swapo Party Oshana regional office at Oshakati after asking the office...

Authorities not pursuing 'missing' Fishrot...

1 hour ago | Crime

The Anti-Corruption Commission and the Namibian police have not put in a request for the apprehension of Mare´n de Klerk, a lawyer linked to the...

Simataa Mwiya praises NSFAF

1 hour ago | Sports

Jesse Jackson Kauraisa Namibia Students Financial Assistance Fund (NSFAF) and the Namibia Sports Commission (NSC) have signed a memorandum of understating which will...

Load More