Easy and accessible banking

FirstRand Namibia has 2 886 registered shareholders of which 2 760 are Namibian.

30 November 2018 | Banking

From humble beginnings in 1907 with only 12 employees in Lüderitz, the FirstRand Namibia Group today employs more than 2 300 people.

FirstRand Namibia Group has a presence throughout the country, providing multifaceted financial services to the Namibian nation.

“In 1997 we became the first locally registered bank to be listed on the Namibian Stock Exchange and we are proud and thankful to have been able to deliver consistent earnings growth while creating value for all our stakeholders, ranging from customers to government and employees,” said CEO Sarel van Zyl.

FNB Namibia Holdings Limited announced its name change to FirstRand Namibia Limited in 2018.

Activities within the FNB Namibia Holdings Limited group have expanded to a multi-branded approach and the name no longer represented the multi-branded structure of the group. FirstRand Namibia Limited is representative of a holding company for the multi-branded group, including the FNB, RMB, WesBank and Ashburton brands.

“We are extremely proud of the innovative and full range of products and services we provide to individuals, as well as enterprises both large and small”, Van Zyl added.

FirstRand Namibia has 2 886 registered shareholders of which 2 760 are Namibian. They own almost 103 million shares, valued at more than N$4.6 billion at 30 June 2018.

“Indirectly, through the various investments by Namibian pension funds in FNB Namibia Holdings shares, a broad spectrum of the Namibian population has an interest in the company,” Van Zyl said.

More affordable and accessible

Throughout the years, FirstRand Namibia has been at the forefront of innovative products and services, especially over the past few years as digital banking has taken over. Their investment in technology has assisted customers to become more self-sufficient through the self-help channels on computers and cellphones.

This has not only enhanced their banking, as it can be done whenever, wherever, but has also led to significantly reduced costs for customers.

They are delighted with the fact that less customers have had to visit a physical branch over the past years, as they embrace digital platforms.

Through innovative products and channels such as e-Wallet, personal loans and automated deposit machines, cash back and the FNB App, “we firmly believe that no one has to be left out when it comes to financial services as we already bank over more than 800 000 customers in Namibia while financing homes for people from all walks of life”, Van Zyl added.

More tools in the self-service box include ‘cash at till’ and CashPlus, which offers FNB customers cash deposit and withdrawal services at selected small and medium retail outlets, effectively taking the bank to the people. Introducing banking solutions to remote areas, essentially to wherever our customers are, is one of the ways in which they proactively answer their own question of ‘how can we help you?’

“As a group we remain committed to employing the right people, valuing our customers, and doing the right things.

“FirstRand Namibia remains dedicated to the country and its people and will continue to work hand in hand with the public and private sector so that together we can create a better world for all Namibians.

“Our mission at FirstRand Namibia is to be a great Namibian financial services provider, creating a better world and we will do that through executing our Vision 2020 through our 4Ps, namely People, Partnership, Planet and Profit.

“Our aim is to grow our business organically and not through price increases, through sustainable value adding partnerships, using our well-known brands,” Van Zyl said.

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