Cable break affects internet
20 January 2020 | Infrastructure
The cables enable Namibia and other southern African countries to connect to the internet.
The cables connect Namibia to internet transmitters in Europe.
Many internet users were affected by slow internet speeds as a result of the breakage, as access to the internet become increasingly difficult.
The cables are believed to have been affected in Libreville, Gabon, and off the coast of the Democratic Republic of Congo.
Telecom Namibia said an unspecified problem had caused the outage.
“Please note that we are experiencing an interruption in connectivity to the submarine cable systems. This is affecting inbound and outbound internet connection to internal destinations as well as some local and South African-bound internet connectivity. Tests are being conducted on various segments of the cable system,” Telecom said. It added that teams had been assigned to rectify the problem.
Technicians were able to restore internet connectivity on Friday night.
The submarine cables land at Swakopmund, from where internet traffic to Namibia and from here to the rest of the world is received.
On Friday morning, internet service provider Afrihost told users that connections were being re-routed, but that it still had no estimate on when normal service would resume.
Telecom Namibia, Broadband Infraco, Telkom South Africa, Vodacom DRC, MTN, Tata Communications, Togo Telecom, Office Congolais de Poste et Télécommunication, Congo Telecom, Portugal Telecom, Angola Cables, Cape Verde Telecom, Vodafone Espana, Vodafone, Neotel, PCCW, Camtel and Vodafone Ghana were among the internet service providers that were affected.