The sisters are doing it for themselves
Women-empowered Wangara Automotive Group is growing and is nearing their target of a one-stop-shop.
The Wangara Automotive Group will as of next month introduce diagnostic testing services.
This forms part of the group's ambitions to become a one-stop automotive service centre geared to provide all the services motorists will need for their vehicles.
The new service will be offered at its B1 City Mall complex on Independence Avenue said its manager, Ken Joseph.
“We want to introduce diagnostic testing at the B1 City Mall fitment centre from 10 September,” he said.
According to him, an enticing special is planned for prospective clients. “We are going to offer a special that will run with the launch of the new service we are introducing to motorists. The diagnostic testing will only be offered at the B1 centre but we are planning to extend this offering to our other fitment centres in due course,” he said.
An expansion of the new service offering is in the works, Joseph said.
“The diagnostic services will be on offer to other branches by early next year,” said Joseph, adding: “We will be able to diagnose problems on any vehicle that will be brought to us for testing. We want to be a one-stop automotive shop that will cater to a wide array of needs.”
As part of the expansion of its service offering, Wangara also trained three of its employees who will be operating the diagnostic machine, saying that the safety of its clients was of utmost importance, Joseph pointed out.
Wangara, Joseph said, prides itself in adequately training its employees to improve the service offered to clients.
When the diagnostic services are launched, we will be able to tell you what is wrong with your vehicle and how we can go about addressing the problem you have with your vehicle.
According to Joseph, Wangara also offers a valet service to its clients for free in its efforts to enhance the customer service experience.
“From a service perspective, we have a valet service for our customers. When clients leave their vehicles at our service centres, we take them to their respective destinations. We are also able to collect them from their various destinations. We go the extra step for our customers,” said Joseph.
According to him, Wangara is able to distinguish itself from other service and fitment centres.
“We believe the service we offer to our clients sets us apart from other service and fitment centres currently in operation,” said Joseph.
The proof of its client centric service is the extra mile Joseph and his team went through to serve motorists just recently, he said. “We served a customer beyond operating hours. We are very flexible and are willing to work on vehicles even on Sundays. We really feel the need to go that extra mile for our clients.”
For the months of October through to December, Joseph adds that Wangara will extend its operating hours, opening at 07:00 in the morning up until 19:00.
This, he said, is to deal with the large influxes usually observed in the build-up to the festive season.
“Starting on 1 October, we will be expanding our operating hours from 07:00 to 19:00. It is important to serve clients who will be travelling especially during the holiday season,” he said.
Wangara also operates from Prosperita on the corner of Silver and Dante Streets as well as the Northern Industry along Kalie Roodt Street in the Oshapaka Complex.
In the north, Wangara can be found opposite the Oshana Mall in Ongwediva.
OGONE TLHAGE
This forms part of the group's ambitions to become a one-stop automotive service centre geared to provide all the services motorists will need for their vehicles.
The new service will be offered at its B1 City Mall complex on Independence Avenue said its manager, Ken Joseph.
“We want to introduce diagnostic testing at the B1 City Mall fitment centre from 10 September,” he said.
According to him, an enticing special is planned for prospective clients. “We are going to offer a special that will run with the launch of the new service we are introducing to motorists. The diagnostic testing will only be offered at the B1 centre but we are planning to extend this offering to our other fitment centres in due course,” he said.
An expansion of the new service offering is in the works, Joseph said.
“The diagnostic services will be on offer to other branches by early next year,” said Joseph, adding: “We will be able to diagnose problems on any vehicle that will be brought to us for testing. We want to be a one-stop automotive shop that will cater to a wide array of needs.”
As part of the expansion of its service offering, Wangara also trained three of its employees who will be operating the diagnostic machine, saying that the safety of its clients was of utmost importance, Joseph pointed out.
Wangara, Joseph said, prides itself in adequately training its employees to improve the service offered to clients.
When the diagnostic services are launched, we will be able to tell you what is wrong with your vehicle and how we can go about addressing the problem you have with your vehicle.
According to Joseph, Wangara also offers a valet service to its clients for free in its efforts to enhance the customer service experience.
“From a service perspective, we have a valet service for our customers. When clients leave their vehicles at our service centres, we take them to their respective destinations. We are also able to collect them from their various destinations. We go the extra step for our customers,” said Joseph.
According to him, Wangara is able to distinguish itself from other service and fitment centres.
“We believe the service we offer to our clients sets us apart from other service and fitment centres currently in operation,” said Joseph.
The proof of its client centric service is the extra mile Joseph and his team went through to serve motorists just recently, he said. “We served a customer beyond operating hours. We are very flexible and are willing to work on vehicles even on Sundays. We really feel the need to go that extra mile for our clients.”
For the months of October through to December, Joseph adds that Wangara will extend its operating hours, opening at 07:00 in the morning up until 19:00.
This, he said, is to deal with the large influxes usually observed in the build-up to the festive season.
“Starting on 1 October, we will be expanding our operating hours from 07:00 to 19:00. It is important to serve clients who will be travelling especially during the holiday season,” he said.
Wangara also operates from Prosperita on the corner of Silver and Dante Streets as well as the Northern Industry along Kalie Roodt Street in the Oshapaka Complex.
In the north, Wangara can be found opposite the Oshana Mall in Ongwediva.
OGONE TLHAGE
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