Okahandja pensioner bemoans high tariffs
A pensioner at Okahandja has claimed that energy distributor Cenored is not fair in its pricing policy.
The pensioner claimed that she was paying a premium for electricity and said that there were no supportive incentives worked into Cenored's tariffs to help the poor, pensioners and not-for-profit organisations.
The pensioner, who did not want to be named, claimed that the Central North Regional Electricity Distributor (Cenored) was overcharging prepaid customers for electricity.
Cenored spokesperson Charlie Matengu dismissed the claim and said there were subsidies for certain electricity consumers.
“Cenored does not have a pensioner's tariff but we have a support tariff. Support tariff changes are determined by your units (kilowatt-hours) usage per month. The more units you used the previous month, the more you will pay per unit the following month,” said Matengu. He added that conventional, non-prepaid consumers were paying slightly more than those with prepaid meters.
“Also, conventional customers have other fixed fees and charges such as capacity charges that they pay regardless of the used electricity. This is not the case with prepaid customers,” said Matengu.
He said it often happened that customers compared electricity bills, forgetting that their circumstances were different.
“The people compare with each other when they buy for the same amount of money, forgetting that mostly it depends on your usage the previous month,” said Matengu.
OGONE TLHAGE
The pensioner claimed that she was paying a premium for electricity and said that there were no supportive incentives worked into Cenored's tariffs to help the poor, pensioners and not-for-profit organisations.
The pensioner, who did not want to be named, claimed that the Central North Regional Electricity Distributor (Cenored) was overcharging prepaid customers for electricity.
Cenored spokesperson Charlie Matengu dismissed the claim and said there were subsidies for certain electricity consumers.
“Cenored does not have a pensioner's tariff but we have a support tariff. Support tariff changes are determined by your units (kilowatt-hours) usage per month. The more units you used the previous month, the more you will pay per unit the following month,” said Matengu. He added that conventional, non-prepaid consumers were paying slightly more than those with prepaid meters.
“Also, conventional customers have other fixed fees and charges such as capacity charges that they pay regardless of the used electricity. This is not the case with prepaid customers,” said Matengu.
He said it often happened that customers compared electricity bills, forgetting that their circumstances were different.
“The people compare with each other when they buy for the same amount of money, forgetting that mostly it depends on your usage the previous month,” said Matengu.
OGONE TLHAGE
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