Disability Council wants meeting with Air Namibia

19 May 2017 | Transport

The Disability Council of Namibia will seek a meeting with Air Namibia after a wheelchair-bound passenger could not board one of the airline's flights.

The acting CEO of the Disability Council, Meliherius Haukambe, told Namibian Sun that he did not want to comment on the situation before meeting with Air Namibia.

He said he would request a meeting with Air Namibia today.

The airline, in a statement on Wednesday, said its domestic routes are serviced by the Embraer RJ 135 (ERJ) with a seat capacity of 37 passengers.

However, the ERJ aircraft does not make provision for wheelchair-bound passengers, due to its narrow size, design and weight restrictions.

The aircraft's staircase allows only one passenger at a time to board, hence the requirement that every passenger boarding this aircraft is required to climb the staircase without assistance.

The machinery used to lift disabled passengers onto the aircraft is only compatible with larger aircraft, such as the A319-100 and A330-100, used on regional and international routes respectively.

According to Air Namibia due to the size of the aircraft, it is only operated with one safety officer on board. In case of emergencies all passengers are required to be able to aid themselves during evacuation, in case the safety officer is rendered incapacitated.

“It is our future aspirations to operate bigger aircraft on our domestic routes, which can accommodate passengers on wheelchairs.

“Unfortunately, these aircraft cannot operate at some of our airports, due to limited equipment and infrastructure, domestic airports cannot accommodate bigger aircraft at the moment.”

Air Namibia on Wednesday also issued an apology to the mother of a 16-year old girl, whom the airline staff at Walvis Bay airport had refused to board last Thursday.

The apology came after the Walvis Bay resident Anastasia Helao expressed anger and grief in a newspaper report on Wednesday over the mistreatment of her wheelchair-bound daughter, Victoria Martin.

Helao said her daughter missed a doctor's appointment in Windhoek as they had to travel by road due to her disability, sustained in a car accident in 2015.

She said she had paid around N$5 000 for two air tickets last Wednesday, only to be turned away at the check-in point on Thursday morning when they were about to board the plane.

According to her the airport manager said they did not allow people in wheelchairs to get onto planes.

The manager told her that they had made a mistake in allowing her to book for the flight in the first place.

ELLANIE SMIT

Similar News

 

TransNamib must grow own business, says new boss

5 days ago - 20 February 2018 | Transport

MW: In the middle of last year, Minister Leon Jooste described TransNamib as “very complicated, in a traumatic period”. It is pivotal to the economy...

Air Nam’s Accra/Lagos project to take off later

1 week ago - 16 February 2018 | Transport

Staff Reporter - Air Namibia has postponed its Windhoek-Lagos- Accra flights operation to 29 June 2018.The operation was initially set to commence on 25 March...

RFA targets billions from road users

1 week ago - 15 February 2018 | Transport

The Road Fund Administration (RFA) hopes to collect more than N$2.5 billion in revenue from the Namibian Road User Charging System (RUCS) during the 2017/18...

Taxi strike looms

1 week ago - 13 February 2018 | Transport

The Namibia Transport and Taxi Union (NTTU) has warned of an indefinite strike within eight days if its demands, which include halting the suspension of...

Cuca shops halt dual carriageway

2 weeks ago - 09 February 2018 | Transport

A lack of sufficient space to expand the Omuthiya-Oshivelo B1 road into a dual carriageway, along with a firm rejection by members of the elite...

E-filing of flight plans a reality

1 month - 11 January 2018 | Transport

Namibia this week became the first African country to join the Central African Aviation Database. The Namibian Civil Aviation Authority (NCAA) says Namibia has taken...

Pay up or stay home

1 month - 10 January 2018 | Transport

Long-distance bus drivers once again succeeded in hiking their prices over the festive season in a bid to maximise profits from travellers keen to reach...

Air Namibia connects north to coast

3 months ago - 02 November 2017 | Transport

Air Namibia has introduced flights between Walvis Bay and Ondangwa, effective from 19 November.Air Namibia will fly from Ondangwa to Walvis Bay three times a...

NAC suspends top managers

3 months ago - 27 October 2017 | Transport

The Namibia Airports Company has suspended its top brass in the finance, commercial services and human resources departments over alleged irregularities, Namibian Sun has learned.According...

Lack of fuel delays Air Namibia Walvis flights

4 months ago - 09 October 2017 | Transport

Two Air Namibia flights from Walvis Bay were delayed this afternoon due to outstanding fuel payments. Rumours surfaced that Air Namibia had not settled...

Latest News

DebMarine prelims to kick off...

1 day - 24 February 2018 | Sports

The DebMarine Namibia Cup kicks off on 3 March countrywide, with clubs in the first and second divisions battling it out to secure a place...

Outjo donkey abattoir off the...

2 days ago - 23 February 2018 | Agriculture

Plans to build a donkey abattoir in Outjo have folded.Fu-Hai Trading Enterprises, reportedly co-owned by Swakopmund estate agent Shane Quinton Hangula and a Chinese business...

One Africa Television Chief Executive...

2 days ago - 23 February 2018 | Business

Namibia’s first ever free-to-air, independent TV broadcaster in Namibia, One Africa Television was founded in 2003, the brainchild of Namibian photographer and businessman, the late...

3 Key Social Media Trends...

2 days ago - 23 February 2018 | Education

Like it or not, you are recruiting in the world of Google. Just as easily as you can go to the Internet to look things...

Union warns private schools

2 days ago - 23 February 2018 | Labour

JEMIMA BEUKES The Teachers Union of Namibia (TUN) intends to clamp down on fly-by-night private schools that allegedly exploit...

Mwoombola fights back

2 days ago - 23 February 2018 | Justice

Former health permanent secretary Andreas Mwoombola has launched a two-fold application in the Labour Court, in which he wants to court to either halt his...

Elephants cause havoc

2 days ago - 23 February 2018 | Environment

Several elephant herds have over the past few weeks caused havoc on farms in the Outjo District, resulting in hundreds of thousands of dollars in...

The Basics of Branding

2 days ago - 23 February 2018 | Business

Simply put, your brand is your promise to your customer. It tells them what they can expect from your products and services, and it...

How to Communicate Effectively in...

2 days ago - 23 February 2018 | Education

Communication is essential for the smooth running of a business, whether it is between colleagues, with a client or with customers.With technology creating a multitude...

Load More