Disability Council wants meeting with Air Namibia

19 May 2017 | Transport

The Disability Council of Namibia will seek a meeting with Air Namibia after a wheelchair-bound passenger could not board one of the airline's flights.

The acting CEO of the Disability Council, Meliherius Haukambe, told Namibian Sun that he did not want to comment on the situation before meeting with Air Namibia.

He said he would request a meeting with Air Namibia today.

The airline, in a statement on Wednesday, said its domestic routes are serviced by the Embraer RJ 135 (ERJ) with a seat capacity of 37 passengers.

However, the ERJ aircraft does not make provision for wheelchair-bound passengers, due to its narrow size, design and weight restrictions.

The aircraft's staircase allows only one passenger at a time to board, hence the requirement that every passenger boarding this aircraft is required to climb the staircase without assistance.

The machinery used to lift disabled passengers onto the aircraft is only compatible with larger aircraft, such as the A319-100 and A330-100, used on regional and international routes respectively.

According to Air Namibia due to the size of the aircraft, it is only operated with one safety officer on board. In case of emergencies all passengers are required to be able to aid themselves during evacuation, in case the safety officer is rendered incapacitated.

“It is our future aspirations to operate bigger aircraft on our domestic routes, which can accommodate passengers on wheelchairs.

“Unfortunately, these aircraft cannot operate at some of our airports, due to limited equipment and infrastructure, domestic airports cannot accommodate bigger aircraft at the moment.”

Air Namibia on Wednesday also issued an apology to the mother of a 16-year old girl, whom the airline staff at Walvis Bay airport had refused to board last Thursday.

The apology came after the Walvis Bay resident Anastasia Helao expressed anger and grief in a newspaper report on Wednesday over the mistreatment of her wheelchair-bound daughter, Victoria Martin.

Helao said her daughter missed a doctor's appointment in Windhoek as they had to travel by road due to her disability, sustained in a car accident in 2015.

She said she had paid around N$5 000 for two air tickets last Wednesday, only to be turned away at the check-in point on Thursday morning when they were about to board the plane.

According to her the airport manager said they did not allow people in wheelchairs to get onto planes.

The manager told her that they had made a mistake in allowing her to book for the flight in the first place.


Similar News


Commuter train under discussion

6 hours ago | Transport

Discussions to agree on strategies to be implemented for a planned commuter train service from Windhoek to neighbouring towns are under way by the transport...

Westair reassures Air Namibia

1 week ago - 18 July 2017 | Transport

Air Namibia will be able to continue using the four planes it leased from a French airline, which have been sold to Westair. In...

Road congress under way

1 week ago - 12 July 2017 | Transport

Namibia is hosting the second International Road Federation (IRF) Africa regional congress, with over 100 delegates attending. The three-day congress, hosted by the Roads...

Russians woo Air Namibia

1 month - 29 May 2017 | Transport

Following a recent courtesy call by Russian deputy prime minister Yuri Trutnev at State House, reports have surfaced that the Russian aeronautical company Sukhoi was...

Secrecy shrouds NCAA top job

2 months ago - 23 May 2017 | Transport

The former director of civil aviation, Angelina Simana, was reportedly appointed as the executive director of the newly formed Namibia Civil Aviation Authority (NCAA) on...

Disability Council wants meeting with Air Namibia

2 months ago - 19 May 2017 | Transport

The Disability Council of Namibia will seek a meeting with Air Namibia after a wheelchair-bound passenger could not board one of the airline's flights. ...

Air Namibia apologises to wheelchair user

2 months ago - 18 May 2017 | Transport

Air Namibia has apologised for the way it treated a teenage passenger who had been refused a seat on one of their flights because she...

Air Namibia to release financials

2 months ago - 18 May 2017 | Transport

Air Namibia acting managing director Mandi Sampson says the airline would like to follow good corporate governance standards and will release a ten-year financial statement...

Avgas tanker breakdown causes Air Nam rerouting

2 months ago - 08 May 2017 | Transport

Air Namibia on Friday announced that all domestic flights out of Eros Airport will depart and arrive from or at Hosea Kutako International Airport after...

Vessel arrested at Walvis Bay

2 months ago - 03 May 2017 | Transport

JANA-MARI SMITHThe 32-year-old fishing vessel Sheriff anchored in the port of Walvis Bay has been seized as security while the matter of the vessel’s outstanding...

Latest News

Swapo to deal with Swartbooi

6 hours ago | Politics

JEMIMA BEUKES Swapo secretary-general Nangolo Mbumba says the ruling party will deal with parliamentarian Bernadus Swartbooi over controversial comments he made at the weekend in...

Under-fire governor claims he was...

6 hours ago | Cultural

ILENI NANDJATOOmusati governor Erginus Endjala has apologised for private remarks in which he spoke against the Aandonga people and certain politicians.An hour-long audio recording involving...

Namibian rhino to be sculpted...

6 hours ago | Art and Entertainment

ELLANIE SMIT A life-sized rhino made from Namibian marble and sculpted by a world-renowned artist will soon be auctioned...

State to appeal Hoff conviction

6 hours ago | Justice

FRED GOEIEMAN The State is not satisfied that a woman who had conspired to kill her husband was only found...

Hardap alleviates Neckartal water woes

6 hours ago | Infrastructure

STAFF REPORTERNamWater will funnel crucial water from the Hardap Dam to the Neckartal Dam construction site in order to alleviate critical water shortages there and...

TransNamib manager out on bail

6 hours ago | Justice

CATHERINE SASMANTransNamib’s head of procurement accused of corruption, Chris Simataa, was granted bail of N$60 000 by the Windhoek Magistrate’s Court on Friday and was...

Desert Rose EIA under scrutiny

6 hours ago | Infrastructure

The developers of the Desert Rose project are keen to get the project rolling, having recently submitted an environmental impact assessment (EIA) for the N$8-billion...

Brother nabbed for fondling sister

6 hours ago | Crime

The Namibian police at Okatope in the Oshikoto Region on Sunday arrested a 27-year-old man for allegedly fondling the genitals of his biological sister.The crime...

Two men arrested for ivory

6 hours ago | Crime

Two residents of Katutura who were on Friday found in possession of two elephant tusks briefly appeared in the Magistrate's Court in Windhoek yesterday morning....

Load More